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C.r.Baksi Bank Employees' Service Rules & Disciplinary Action

From Kamal Law House
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Author :C.r.Baksi

Publisher :Kamal Law House

SKU :KLH187

Edition :2018

Pages :479

Format :Paperback

HSN No :49011010

Country Region :India

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Description

The Bank Employees' Service Rules & Disciplinary Action manual serves as a comprehensive guide detailing the rules, regulations, and standards of conduct applicable to employees in the banking sector. It outlines the service conditions, duties, rights, and responsibilities of bank staff and provides a framework for ensuring discipline and integrity within the institution.

Key Contents:

  1. Service Rules and Conditions:

    • Recruitment and appointment procedures.
    • Probation, confirmation, and promotion policies.
    • Transfer, leave entitlements, and retirement guidelines.
    • Code of conduct and ethical standards.
    • Duties and responsibilities of various categories of employees (clerical, officers, sub-staff, etc.).
  2. Conduct Regulations:

    • Standards of behavior expected from bank employees.
    • Provisions related to integrity, accountability, and confidentiality.
    • Rules governing interactions with customers and colleagues.
    • Conflict of interest guidelines.
  3. Disciplinary Action Framework:

    • Types of misconduct (minor and major).
    • Procedures for handling complaints and allegations.
    • Detailed steps for conducting departmental inquiries.
    • Roles and responsibilities of disciplinary authorities.
    • Principles of natural justice in inquiry proceedings.
  4. Punishments and Penalties:

    • Categories of penalties (warning, suspension, dismissal, etc.).
    • Guidelines for awarding punishment proportionate to the offense.
    • Appeal mechanisms and review processes.
    • Reinstatement and post-disciplinary procedures.
  5. Vigilance and Preventive Measures:

    • Role of vigilance departments in monitoring misconduct.
    • Whistleblower protection and complaint mechanisms.
    • Fraud prevention policies and compliance requirements.

Purpose of the Rules:

  • To ensure discipline and order within the banking institution.
  • To protect the integrity of the banking system.
  • To regulate employee conduct and maintain customer trust.
  • To provide fair and transparent procedures for handling employee grievances and misconduct.

Applicable To:

  • Public Sector Banks (PSBs)
  • Private Sector Banks (subject to their own policies)
  • Regional Rural Banks (RRBs)
  • Cooperative Banks
  • Financial Institutions governed by national and regional laws

Why It’s Important:

A clear and well-documented set of service rules and disciplinary procedures ensures that employees are aware of their rights and obligations, promotes a culture of accountability, and provides mechanisms to address violations in a structured and fair manner.

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Content

Part I – Introduction

  1. Objective and Scope
  2. Applicability
  3. Definitions and Terminology
  4. Interpretation of Rules

Part II – Service Rules

  1. Recruitment and Appointment
    • Eligibility Criteria
    • Selection Procedure
    • Probation and Confirmation
  2. Types of Employment
    • Permanent
    • Probationary
    • Temporary / Contractual
  3. Service Conditions
    • Working Hours
    • Attendance and Punctuality
    • Transfer and Posting Policy
    • Job Responsibilities and Duties
  4. Remuneration and Allowances
    • Pay Scales and Salary Structure
    • Dearness Allowance, HRA, CCA
    • Other Perks and Benefits
  5. Leave Rules
    • Casual Leave
    • Earned Leave
    • Sick Leave
    • Maternity / Paternity Leave
    • Special Leave (Study, Sabbatical, etc.)
  6. Retirement and Resignation
    • Superannuation Age
    • Voluntary Retirement Scheme (VRS)
    • Exit Formalities
  7. Conduct and Discipline
    • General Conduct Rules
    • Dress Code and Office Etiquette
    • Confidentiality and Secrecy Obligations
    • Conflict of Interest Policy
    • Code of Ethics and Integrity
  8. Prohibition on Political Activities and Strikes
  9. Employment of Relatives / Near Relations

Part III – Conduct Rules

  1. General Conduct
    • Honesty and Integrity
    • Fair Dealing with Customers
    • Non-Discrimination
  2. Specific Restrictions
    • Taking Gifts and Bribes
    • Private Trade or Employment
    • Lending and Borrowing Money
    • Insider Trading and Market Abuse
  3. Social Media and Public Communications
  4. Handling Customer Complaints and Grievances

Part IV – Disciplinary Action Rules

  1. Misconduct Definition
    • Minor Misconduct
    • Major Misconduct
  2. Acts Considered as Misconduct
    • Fraudulent Practices
    • Negligence in Duty
    • Breach of Trust or Misuse of Authority
    • Unauthorized Absence
    • Insulting Behavior towards Customers or Colleagues
  3. Disciplinary Authorities and Powers
    • Role of Disciplinary Authority
    • Appellate Authority
  4. Procedure for Disciplinary Action
    • Preliminary Investigation
    • Charge-Sheet and Explanation
    • Domestic Enquiry Process
    • Representation and Defence
    • Enquiry Officer’s Report
    • Decision and Penalty Imposition
  5. Types of Punishments
    • Warning or Censure
    • Fine or Withholding Increments
    • Suspension
    • Reduction in Rank
    • Compulsory Retirement
    • Dismissal / Termination
  6. Appeal and Review Mechanisms
    • Time Limits
    • Review by Higher Authority
    • Reinstatement after Appeal

Part V – Vigilance and Anti-Corruption Measures

  1. Vigilance Department Role
  2. Preventive Vigilance
  3. Punitive Vigilance
  4. Whistleblower Policy and Protection
  5. Fraud Detection and Reporting Guidelines

Part VI – Grievance Redressal Mechanism

  1. Employee Grievance Handling
  2. Internal Complaints Committee (for Sexual Harassment)
  3. Ombudsman Schemes (Customer Complaints)

Part VII – Miscellaneous

  1. Amendments to Rules
  2. Power to Relax Rules
  3. Saving and Repeal Clauses

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Product Summary

C.r.Baksi Bank Employees' Service Rules & Disciplinary Action

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